Salcantay
An adventure through the path of the Sun

Contact Us

Reservation / Purchase

To book your Salcantay, please use our online reservation form.

Follow up / modification / cancellation of your reservation

You already made a reservation and you want to check it, change it or cancell it. Please refer to our Customer service section with your reservation number and your password.

Website

If you have problems with the website or suggestions for our site, please send an email to: info@salcantay.info

Feedback about our services

If you are our customer or not, your feedback is warmly welcome! Please send us an email to info@salcantay.info to let us know what you think.

Claims and complaints

Pursuant to the provisions of the Consumer's Protection and Defense Code, this establishment has a complaints book available for you.

Contact us directly

If you are already our customer, please use our messaging service from the Customer Service page to get a quick and personalized reply.

For writing us by email, please use our addresss: info@salcantay.info

For contacting us directly without using the email, please use our contact form.

If you wish, we can call you back for free.

You can also contact us by phone:

USA (Toll-free): +1 888-882-3280
Peru: +51 (1) 707-5999
France (Toll-free): 0805 0806 00

Please note that our call-center is in Peru; so our opening hours are based on Peruvian local time (it's currently 04:12 am).